Shipping policy
Where We Deliver
We currently deliver within NSW only. If your area isn't covered at checkout, contact us at sales@fusionfeasthouse.com.au and we'll let you know if we can arrange delivery.
Keeping Your Shots Cold
Our wellness shots are a perishable, cold-pressed product. Every order is delivered in insulated box or refrigerated transport to keep your shots cold in transit. Please refrigerate your shots as soon as they arrive.
Delivery Times
Delivery timeframes are estimates and may be affected by courier delays, public holidays, or weather events. We'll always do our best to keep you informed.
Shipping Costs
Exact shipping costs are calculated and shown at checkout before you pay.
Receiving Your Delivery
Because our products are perishable, please make sure someone is available to receive the delivery, or an Esky is available if the courier leaves it unattended. Once delivered, refrigerate promptly.
If a delivery fails because the address provided was incorrect or the parcel was left unclaimed, we may not be able to offer a replacement or refund for spoiled product, except as required under Australian Consumer Law.
Damaged or Delayed Orders
If your order arrives damaged, leaking, or spoiled, contact us at sales@fusionfeasthouse.com.au within 48 hours of delivery with a photo, and we'll arrange a replacement or refund — see our Refund Policy (https://fusionfeasthouse.com.au/policies/refund-policy) for details.
Contact Us
Fusion Feast House
Parramatta, New South Wales 2150, Australia
Email: sales@fusionfeasthouse.com.au